Question 1

How do I care for my candle?

Accepted Answer

Keep the wick trimmed to 1/4” for best results. If possible, we recommend burning your candle
for 3-4 hours the first time you light it. This will help establish a good sized “melt pool” and will
allow the candle to burn optimally for the duration of its life. We do not recommend burning for
more than 4 hours at one time.

Question 2

What is my candle made of?

Accepted Answer

We use a non-toxic, plan- based wax that is clean-burning and sustainably sourced. The scents
and dyes are non-toxic and the wick is an all-natural cotton wick.

Question 3

How long will my candle burn?

Accepted Answer

Depending on burning technique, your 3’x4’ candles will burn 50-60 hours and your 3”x6”
candle will burn 80-90 hours.

Question 4

How do I safely burn a Firefly candle?

Accepted Answer

Keep out of drafty areas to allow for an even burn. As the floor of the candle descends, the walls
of the candle become thinner and may become fragile. Please do not pick up a burning candle or
attempt to move the candle before it has sufficiently cooled. Please discard the remnant of the
candle when the base becomes approximately one inch thin.

Question 5

Do I need a base for my candle?

Accepted Answer

We recommend burning your candle on a safe, non-flammable coaster, or plate, to avoid
potential wax residue on surfaces.  Never leave a lit candle unattended. Use caution when burning a candle near children or pets.

Happy New Year!
Next Stop: 1/24/2026
Hooksett Winter Carnival
Hooksett, New Hampshire

FREQUENTLY ASKED
QUESTIONS

STAY CONNECTED

Happy New Year! Next Stop: 1/24/2026 Hooksett Winter Carnival Hooksett, New Hampshire

FREQUENTLY ASKED QUESTIONS

STAY CONNECTED

Happy New Year!
Next Stop: 1/24/2026
Hooksett Winter Carnival
Hooksett, New Hampshire

FREQUENTLY ASKED
QUESTIONS